About Us

About Ardindo

Ardindo is a digital e-procurement platform designed specifically to support the procurement of goods and services within government institutions and public agencies in Indonesia. The platform integrates the entire procurement chain — from vendor search, price negotiation, ordering, payment, through to reporting — in a single standardised digital ecosystem.

Ardindo addresses the challenges of government procurement that frequently encounter obstacles related to transparency, time efficiency, and budget accountability. By leveraging technology, Ardindo ensures that every procurement process can be tracked, audited, and held accountable in accordance with applicable regulations in Indonesia.

Vision & Mission

Our Values

• Transparent

  Every transaction, price, and procurement process can be viewed and audited by authorised parties. No hidden information that disadvantages any party.
• Accountable

  Every decision and action in the procurement process can be held accountable administratively and legally to the public and supervisory bodies.
• Efficient

  Procurement processes that previously took days can be completed faster through digital automation, without sacrificing quality or regulatory compliance.
• Inclusive

  Opening equal access to vendors of all business scales — from SMEs to large enterprises — to participate in government procurement fairly and competitively.
• Integrity

  Rejecting all forms of corruption, collusion, and nepotism (KKN) in the procurement process. All platform mechanisms are designed to prevent abuse of authority.

Services Provided

• B2G Procurement (Business to Government)

  The platform's core service — facilitating the procurement of goods and services from private vendors to government institutions through a structured PPK (Pejabat Pembuat Komitmen / Commitment-Making Officer) approval workflow.
• Inter-Vendor Transactions (B2B)

  Cross-vendor procurement facility — enabling vendors to transact with each other and collaborate to fulfil larger procurement needs.
• Vendor Verification & KYC

  A thorough identity and legal standing verification process for vendors to ensure that only legitimate and trustworthy business entities can sell on the platform.
• Invoice & Tax Management

  Digital issuance and management of tax invoices for PKP (Taxable Entrepreneur) vendors, in accordance with the tax regulations applicable in Indonesia.
• Integrated Shipping

  Automatic shipping cost calculation and real-time package tracking through integration with a national courier network via RajaOngkir.
• Mediation & Complaint Handling

  Internal mediation service for resolving disputes between buyers and vendors fairly, transparently, and in a timely manner.

Legal Basis & Regulatory Compliance

Ardindo operates in accordance with the following legal and regulatory framework:

• 1
  Law No. 8 of 1999 on Consumer Protection
• 2
  Law No. 7 of 2014 on Trade
• 3
  Government Regulation No. 80 of 2019 on Trading Through Electronic Systems
• 4
  Presidential Regulation No. 16 of 2018 as amended by Presidential Regulation No. 12 of 2021 on Government Procurement of Goods/Services
• 5
  Policies and technical guidelines issued by the Government Procurement Policy Institute (LKPP)

Platform Operator Information

• Platform Manager

  Ardindo
• Email

  auliamuslim@gmail.com
• Phone

  +62 856-2439-6646
• Address

  Jl. Tamblong No.46, Kb. Pisang, Kec. Sumur Bandung, Kota Bandung, Jawa Barat 40112
• Operating Hours

  09:00 - 17:00